1.The brochure/website form part of this contract. Acorn Cottage, Ingleton, LA6 3HX, is hired on the understanding that the cottage is for holiday use only and that no right to remain in the accommodation exists for the hirer or anyone in the hirer’s party.
2.Deposits should be paid within 10 days of booking and are required for each week reserved. The balance of the rent must be paid six weeks before arrival; otherwise we reserve the right to treat the booking as cancelled. The deposit you pay for your holiday is non-refundable, however if for some reason you are unable to holiday on your planned dates your deposit can be used to book an alternative week within the following 12 months if we are notified more than 8 weeks before arrival.
3.In the event of cancellation less than eight weeks prior to arrival, the full balance remains payable. We will endeavour to re-let the cottage. If successful, all monies (except the deposit) will be refunded. In the event of a holiday being cut short, you will remain liable for the full balance.
4.Unless otherwise agreed, holidays commence from 3.00pm on arrival day until 10.00am on departure day.
5.Acorn Cottage provides 2 car parking spaces. If you bring more cars than this, we’d be grateful if you could park them outside of the cul-de-sac.
6.We undertake to make the cottage available to you in a clean and tidy state and to maintain services and facilities in a proper working condition. Where exceptionally a problem or fault occurs, we will make every effort to keep delay or inconvenience to an absolute minimum. You should take good care of the cottage and its contents, and leave it and cooker, cooking utensils etc in the clean and tidy state that they have been found.
7. You are responsible for any breakages or damage you cause to the cottage and its contents. Please report these before you leave. Note that we do not charge for minor breakages or damage (eg glassware, crockery) but would be grateful for them being reported so we know to replace/rectify them.
8.It is possible that during your holiday, something could go wrong or cause you concern. Should this happen, please contact us during your stay in order that an attempt can be made to rectify it, the contact details will be provided at the cottage.
9.The use of the holiday accommodation is entirely at your own risk and no liability is accepted for loss, damage, sickness or injury, howsoever caused which may be sustained during the holiday to any member of the party, any car and its contents, or any possessions of the holiday makers.
10.We would only cancel your holiday if the cottage was unavailable for reasons beyond our reasonable control. We would attempt to arrange equivalent alternative accommodation for you, however if this was either not possible or not acceptable to you then we would refund to you all monies paid for the holiday. Our liability to you would not extend beyond this refund.
11.For the benefit of future guests, pets & smoking are not allowed in the cottage.
12.The number of people occupying Acorn Cottage must not exceed the number stated in the booking form and must be a maximum of five including baby in cot unless there has been prior discussion and agreement with us.